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For answers to general questions about taking a cruise vacation, CLICK HERE for Carnival Cruise Lines FAQ page. # # # # # TOP 5 FAQ ABOUT VINCE NEIL'S MOTLEY CRUISE Will Vince Neil be traveling and performing on the ship? What are the age requirements for Motley Cruise? What information will I need to book my cabin? # # # # # MORE... What is Vince Neil's Motley Cruise? Will I be able to attend every Motley Cruise event What does the price of the Motley Cruise include? What if I want to book a solo cabin? What is the official cancellation policy? When will I be sent my boarding documentation? What time is embarkation/debarkation; when should I schedule my flights? Where should we stay in Miami? How do I get to the Port of Miami? What type of identification will I need to board the ship? Can I attend if I am pregnant or just had a baby? Can I sit with my friends at dinner? Can special diets be accommodated? What type of child care is available? Can I call home from the ship? Is there an emergency number where people can contact me? What shore excursions are available in Key West and Playa del Carmen? What is Carnival’s Sign & Sail program and how does it work? What if I have more questions? # # # # # WHAT IS VINCE NEIL'S MOTLEY CRUISE? (back to top) "Vince Neil's Motley Cruise" is a 4-day rock and roll vacation on board The Carnival Imagination with stops in Key West, FL, and Playa del Carmen, Mexico. The ship departs from Miami, FL on Thursday, January 24, 2008, and returns on Monday, January 28, 2008. # # # # # WILL VINCE NEIL BE TRAVELING AND PERFORMING ON THE SHIP? (back to top) Vince Neil and all of the performers are pleased to sail with you on board the ship during all four days of the cruise! All concerts will also take place on board # # # # # WILL I BE ABLE TO ATTEND EVERY MOTLEY CRUISE EVENT? (back to top) All Motley Cruise guests are guaranteed exclusive entry into the Motley Cruise hospitality lounge, live concerts, and any other scheduled activity as part of the Motley Cruise. Guests are guaranteed priority entry and seating into the no-limit Texas Hold-Em charity poker tournament (for an additional fee). All guests are also able to attend any events being hosted/offered onboard the Imagination by Carnival (see Carnival Capers, your onboard itinerary, for those details). # # # # # WHAT IS SHIP'S BASIC ITINERARY? (back to top) Subject to change, the cruise itinerary is:
# # # # # WHAT DOES THE PRICE OF MOTLEY CRUISE INCLUDE? (back to top) In addition to admission to all of our live concerts and other exclusive events, the following are included in the price of your cabin:
NOT Included in the price are:
# # # # # HOW DO I MAKE A RESERVATION? (back to top) You can make a reservation online via the Reservation Form at www.MotleyCruise.com or over the phone by calling MK Cruises at 1-877-883-****. # # # # # WHAT INFORMATION WILL I NEED TO BOOK MY CABIN? (back to top) Before placing your reservation, make sure you have all of the following info for all of your guests:
* These items are required by Customs and Homeland Security. You will be asked to provide an emergency contact person (1 per cabin). If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration date and card verification number) as well as the billing addresses for each card. # # # # # DO I NEED A PASSPORT? (back to top) The U.S. Government will soon require all passengers (including U.S. citizens) to be in possession of a valid passport when traveling on any Carnival cruise.�Foreign nationals should contact their respective governments to obtain further details.� This requirement may become effective as early as January 1, 2008. For the latest passport requirements, please CLICK HERE. # # # # # WHAT IF I WANT TO BOOK A SOLO CABIN? (back to top) Guests traveling by themselves in their own cabin are still responsible for the double-occupancy rate of the cabin less the second guest taxes and fees. # # # # # WHAT ARE THE AGE REQUIREMENTS FOR MOTLEY CRUISE? (back to top) Guests under the age of 21 must be traveling with a parent, grandparent or a court-appointed legal guardian in either,
Guests under the age of 21 traveling with a guardian 25 years or older, (who is not a parent, grandparent or court-appointed legal guardian), must travel in the same stateroom. In addition, when traveling with a minor and both parents/legal guardians are not cruising, you MUST bring an original signed letter from the absent parent/legal guardian authorizing the minor to travel with you. This will expedite processing by the Department of Homeland Security. Please note that a notarized letter to this effect is required if debarking with children in Mexico. Please note that adult guests are responsible for the safety and behavior of their minor guests. The exceptions Carnival will make to this policy are:
Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation. # # # # # WHAT IS THE PAYMENT SCHEDULE? (back to top)
# # # # # WHERE SHOULD WE STAY IN MIAMI? (back to top) Some properties located near the Port of Miami include the Fairfield Inn, Courtyard Marriott & Marriott Resort All three properties are located right next to each other at 1201 NW LeJune Rd in Miami and are very convenient to both the Miami airport & Port of Miami. # # # # # WHEN WILL I BE SENT MY BOARDING DOCUMENTATION? (back to top) Carnival uses the "Funpass" system which allows you to print your boarding pass online, much like an E-Ticket. Upon booking confirmation, you will be given a unique BOOKING NUMBER and be directed to the Carnival website. # # # # # HOW DO I GET TO THE PORT OF MIAMI? (back to top) ADDRESS: Port of Miami Travel Time:
DIRECTIONS TO THE PORT: Traveling from I-95 North or South -
Traveling from the West Coast of Florida -
PARKING: $12 per day (rates subject to change by the Port Authority)
# # # # # WHAT TIME IS EMBARKATION/DEBARKATION; WHEN SHOULD I SCHEDULE MY FLIGHTS? (back to top) Official boarding for Motley Cruise is from 1:00pm-3:00pm ET on Thursday, January 24, although earlier boarding could be available depending on how quickly Customs clears the ship from its’ previous voyage. Everyone must be on the ship by 4:00pm ET. Failure to appear for embarkation for any reason constitutes a cancellation subject to full penalties. No refund for no shows. If you are flying to the port on departure day you are advised to schedule an arrival of no later than 12:00 Noon ET. For more information about the boarding process please CLICK HERE. Debarkation typically begins at 8:00am ET on Monday, January 28, but can be delayed by (a) Carnival holding debarkation to collect on outstanding Sail & Sign balances and/or (b) Customs holding debarkation to finalize any declarations. If you are flying home on our return date you are advised to schedule a departure of no earlier than 12:00 Noon ET. For more information about return flight times please CLICK HERE.
# # # # # WHAT TYPE OF IDENTIFICATION WILL I NEED TO BOARD THE SHIP? (back to top) Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using FUNPASS, it is still the responsibility of the guest to bring all required travel documents. U.S. citizens must present proof of citizenship in the form of a passport (valid or expired for less than 10 years), original birth certificate, state-issued certified copy of a birth certificate from the Department of Health and Vital Statistics, or original Naturalization papers. For more information for U.S. citizens please CLICK HERE. For more information for Non-U.S. Citizens please CLICK HERE. Guests should check with their government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Vince Neil's Motley Cruise and Carnival assume no responsibility for advising guests of immigration requirements. # # # # # CAN I ATTEND IF I AM PREGNANT OR JUST HAD A BABY? (back to top) Any guest entering her third trimester (27 weeks or more) is not permitted to sail and will be denied boarding. This policy is in place for the safety of the guest. The ship infirmaries are only equipped for minor emergencies, and are not hospitals. Infants under 4 months old are also not permitted to sail. # # # # # CAN I SIT WITH MY FRIENDS AT DINNER? (back to top) In order to best accommodate the hundreds of special dining requests, dinner is open seating. What this means is that you are not assigned to a specific table, just a specific dining time and dining room. Dinner seating is selected at the time you place your reservation and applies to everyone in your cabin. You may sit with anyone in your same assigned time and dining room. If you want to sit with specific people for dinner, you should simply arrive together at the dining room. The dining room staff will then seat your group at a table. To best accommodate seating a group together, please arrive on time, as tables may fill up and large groups may not be able to be accommodated all at one table. # # # # # CAN SPECIAL DIETS BE ACCOMMODATED? (back to top) Guests with diet requirements can be accommodated on board. We do not have Dieticians onboard; therefore, we can only offer assistance with simple requests such as the method of preparation of menu items. The special diet requirements need to be arranged with the guest's Headwaiter on the first night of the cruise. Every menu (in the dining room) has Spa Carnival Cuisine Fare. These items are lower in calories, sodium, cholesterol and fat. Salads are prepared with diet dressing. Desserts are prepared with Sweet'N Low or NutraSweet instead of sugar. In addition, each menu has one vegetarian entree. Low-cholesterol egg substitute is available upon request as well as diet jellies at breakfast. The following simple diets can be prepared onboard:
The following food is not available onboard:
# # # # # WHAT IS CARNIVAL'S SIGN & SAIL PROGRAM AND HOW DOES IT WORK? (back to top) Sail & Sign is Carnival's cashless on board credit program which allows guests to charge purchases directly to a personal account for convenience throughout the cruise. Registration will take place on sailing day at embarkation or on board at the Information Desk. The completed application form (included in the cruise documents) must be submitted along with a 1) credit card, 2) U.S. currency, or 3) traveler's checks. Personalized Sail & Sign cards will be provided to all guests on a booking (including minors) and are valid for use immediately upon boarding the ship. The Information Desk can provide guests with a balance update at any time throughout the cruise. All charges will automatically be billed to the guest's credit card at the end of the voyage. On the final morning of the cruise, a statement detailing all purchases made with the Sail & Sign card will be delivered to the guest's stateroom. The total amount will be applied to the credit card presented during registration. For those guests who put down a cash deposit, if there is an overpayment at the end of the cruise, the guest will receive the overpayment in the form of a check attached to their detailed statement on the final morning of the cruise. Any inquiries regarding a Sail & Sign Account made after the cruise, need to be referred to the Guest Relations Department (71551) for researching. Note: The American Express "Persona Select" is not an acceptable credit card.
Important Note: A hold will be placed on the credit card or checking account debit card at the beginning of the cruise as a deposit for an onboard purchases. This will reduce the amount of available credit on the credit card or restrict the availability of cash in the checking account. The hold will be released and actual charges will be billed at the end of the cruise. For Motley Cruise, $150 per guest is used as a deposit and placed as a hold on the credit card when the Sail & Sign Account is opened. # # # # # WHAT SHORE EXCURSIONS ARE AVAILABLE IN KEY WEST, FL, AND PLAYA DEL CARMEN, MEXICO? (back to top) Carnival does offer a variety of shore excursions on the days we’ll be in Key West, FL, and Playa del Carmen, Mexico. CLICK HERE for the most up-to-date listing of available excursions in Key West, FL. And CLICK HERE for the most up-to-date listing of available shore excursions in and around (Calica) Playa del Carmen, Mexico. Of course Vince Neil's Motley Cruise will also offer its own unique shore excursions to our passengers. Information on those events will be available via this website as they are scheduled. If Carnival does not allow online reservations you will be able to book your excursion once we get on board. # # # # # WHAT TYPE OF CHILD CARE IS AVAILABLE? (back to top) Carnival will still run its Camp Carnival program for kids up to 17 years old. Please CLICK HERE and click the Camp Carnival link for complete details. # # # # # CAN I CALL HOME FROM THE SHIP? (back to top) You can dial direct via satellite from the phone in your cabin 24 hours a day regardless of the ship's location (until 4AM Monday morning).The rate is $6.99 per minute for calls to the United States, Canada and Puerto Rico and $9.99 per minute for all International calls and will be billed to your sail and sign card (no calling cards/credit cards/800#s or collect calls). In addition, some Carnival ships allow the use of personal cell phones. # # # # # IS THERE AN EMERGENCY NUMBER WHERE PEOPLE CAN CONTACT ME? (back to top) Friends and family may call guests on board via Maritime Telecommunications Network (MTN) Shore-to-Ship telephone service. The rate is $9.50 per minute from the US; additional long distance charges may apply from outside the US (charges must be applied to the caller’s credit card: MC/Visa/Amex/Discover/Diner’s Club) The caller will need our ship’s name (Legend) and the guest's name. Maritime Telecommunications Network Customer Service Desk: 800 799-2411 # # # # # WHAT IS THE OFFICIAL CANCELLATION POLICY? (back to top) The person that places a reservation for Motley Cruise is the "Lead" passenger and "owns" the reservation. They must agree to any changes made to the reservation. Please refer to the complete Cancelation terms on the Motley Cruise Ticket Contract.
# # # # # CAN I TRANSFER MY CABIN? (back to top) A reservation for the cruise is valid only for the person(s) named within as Guests and cannot be transferred without Vince Neil's Motley Cruise's written consent. With written consent you may transfer your reservation to another party with a $199 transfer fee charged to reservation. In the event of a sell-out, cabin transfers will not be allowed - cancelled cabins will be returned for sale to any waiting list. # # # # # WHAT IF I HAVE MORE QUESTIONS? (back to top) Please email reservations@www.motleycruise.org or call MK Cruises at 1-877-883-****
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